Refund & Return Policy

Drip is dedicated to exceeding your expectations. Our goal is to sell you only high-quality, reliable products. Should you experience a problem with an item you purchased from us, we will make every effort to resolve the issue.

OUR RETURN & EXCHANGE POLICY

      1. We use the industry-standard 14-day warranty against defects due to manufacturing or workmanship.
      2. Our 14-day warranty commences on the day of purchase, not the first day of use.
      3. Should you experience a defect within the 14-day warranty period, Drip will either replace your item or issue a store credit for the full value of your item.
      4. Warranty covers defects ONLY and will not cover issues related to abuse, misuse, and normal wear and tear including scratches, discoloration, dirt, humidity or heat.
      5. Warranty does not cover buyers remorse, customer’s loss of pleasure, loss of enjoyment, any other obscure, incidental, or consequential damages arising out of the use or inability to use the products.
      6. For safety and/or sanitary reasons, we DO NOT accept returns on the following:
        1. Rebuildable devices, atomizers, clearomizers, or their parts.
        2. E-liquid
        3. Drip tips
        4. Batteries
        5. Wick & wire

testimonials

  • “Love this place! I’ve been here a few times and it’s a super chill place to hang out, have a good craft beer or sip some kratom.”

    Ashleigh Martin Facebook - April 2, 2018
  • “This place is super chill with really great tunes/vibes. Highly recommend to anyone in the area.”

    Alexsis Marie Farias-deDiego Facebook - April 2, 2018
  • "Great friendly people. Positive environment and a perfect place to hangout with friends after a long day."

    Anthony Arcila Facebook - March 20, 2018
  • "I love this place! I don’t vape and was worried that being a vape store that the vape smoke would be overwhelming but it wasn’t at all. Playing pool was fun too!"

    Tina Davidson Facebook - March 8, 2018
  • "The staff is incredibly friendly and the service is great! This is the main reason why I keep coming back."

    Christopher Domínguez Facebook - February 7, 2018
  • "First time here! Loved the theme and brews! Mouse is great!"

    Ginger Robinson Case Facebook, January 31, 2018
  • "Really friendly, laid back place! Wonderfully friendly staff and welcoming atmosphere."

    Michele Ryon Facebook - January 29, 2018
  • "This Kratom Tea is ??. Definitely coming back for more!!! Great Vibes."

    Askari Malcolm Facebook - January 24, 2018
  • "Perfect place to come by, drink a beer or kratom, vape and just chill. Love the beer selection and their vape juices are great. Customer service is always good. I always see their employees working hard to maintain the cleanliness and entertainment."

    Nicolette Ramos Facebook, January 3, 2018
  • "Awesome place! Loved the car theme and the friendly staff."

    Christian Michael Rios Facebook - December 12, 2017

questions?

We’d love to hear from you! Give give us a call at (813) 961-3401.

Refund & Return Policy